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Panels
SCC 2005 and ICWS 2005 Joint Panel Program
Panel Chairs:
Frank Ferrante
Editor in Chief, IEEE IT Professional Magazine, USA
Email: frankferrante1
AT cox.net
Dejan S. Milojicic
Ph.D., Hewlett-Packard Laboratories, USA
Email: dejan.milojicic
AT hp.com
J. Leon Zhao
Professor, University of Arizona, USA
Email: lzhao
AT bpa.arizona.edu
Panel Sessions
Panel 1: Services Science: Services Innovation Research
& Education
Moderator: J. Leon Zhao, University of Arizona
Panelists (alphabetical order):
- George W. Brown (Intel)
- Michael J. Carey (BEA)
- Akhil Kumar (Penn State University)
- James C. Spohrer (IBM)
- Mohan Tanniru (University of Arizona)
Panel Theme:
In a two-day session in May of 2004, starting with the theme
of "The Architecture of On Demand Business", over
60 researchers from universities and IBM discussed a bold
undertaking: develop and introduce a new academic discipline.
A 120-page report was titled "SERVICES SCIENCE: A NEW
ACADEMIC DISCIPLINE?", organized along a business model
involving business strategy, people/workforce, business process,
and underlying technology. The core message of the white paper
is "Services has matured as a business as software once
did, and there is a science underlying services that must
be explored". The key challenge for academia and industry
is to determine how to define and measure innovation. The
government and companies need to invest in the research and
development needed to "move services out of the realm
of art and into the realm of science".
As an early mover in services science education, the School
of Information Management and Systems at UC Berkeley is now
offering a new course -- INFOSYS 290: Services Science and
Business Engineering. As stated in the course description
of INFOSYS 290, "The services sector dominates economic
activity in most advanced industrial economies today. Similarly,
"Web Services" and "Service Oriented Architectures"
are important techniques and concepts as services are increasingly
delivered over the Internet. But our scientific understanding
of services is in a rather rudimentary state and the methods
for designing and deploying them are ad hoc."
To help move this new field forward in services science research
education, this panel assembles several experts in information
technology and strategy in an open discussion that will attempt
to provide new insights on the following potential questions
(but not limited to):
+ What is services science?
+ What are the key reference disciplines of services science?
+ What are the core concepts of services science?
+ What is the unique model of services science?
+ Is services science a subject of basic science or engineering
science?
+ What are the existing professions that must learn about
services science?
+ What are the potential impacts of establishing services
science as a new discipline?
Biographies
Moderator
J. Leon Zhao is Professor in MIS, University of Arizona. He
holds Ph.D. degree from UC Berkeley. He was on the faculty
of HKUST and William & Mary. He worked as Staff Scientist
in Lawrence Berkeley National Laboratory and as Research Engineer
in Honeywell. His research has appeared in over 80 conference
and journal articles including such topics as web services
and services computing. He co-chairs the 15th Workshop on
Information Technology and Systems, 2005 with Services Computing
as its theme and is co-editing the special issue "From
Web Services to Services Computing" for Information Systems
Frontier.
Panelists
George W. Brown joined Intel in 1994 and is currently a senior
program manager within the ISTG Research group. He focuses
specifically on methods and tools to ensure Intel reaches
its goals in supply chain management by identifying opportunities
to apply information technology in innovative ways to solve
business problems and improve Intel business processes. He
is also the past chairman of the Supply Chain Council and
has represented Intel in external research and benchmarking
activities as past chair of the SCC Research Strategy Committee
and current Board member of the newly formed Value Chain Group.
Michael J. Carey is 1983 Ph.D. graduate of UC Berkeley. He
joined BEA Systems in 2001 and is currently Technical Director
for the Liquid Data at BEA Systems, which just released a
new product offering in the area of enterprise data services.
His previous work includes a year and half at a Silicon Valley
e-commerce startup (Propel Software), five years at the IBM
Almaden Research Center working on DB2, data integration,
and XML/database technologies, and twelve years as a Computer
Sciences faculty at the University of Wisconsin-Madison. He
is ACM Fellow and member of National Academy of Engineering.
Akhil Kumar is a professor of information systems at the
Smeal College of Business at Penn State University. He received
his Ph.D. from Berkeley, and has previously been on the faculties
at Cornell University and University of Colorado, and also
spent a sabbatical year as a scientist at Bell Labs, Murray
Hill, NJ. He has done pioneering work in XML based workflows.
His research interests are in workflow systems, e-services,
distributed information systems and intelligent systems.
James C. Spohrer is the Director of Almaden Services Research
at IBM's Almaden Research Center in San Jose, CA, where innovation
for IBM Global Services is the focus. Human sciences, On-Demand
Innovation Services (ODIS), deep industry knowledge of future
trends, and operations technology are areas of active exploration.
Jim received his Computer Science Ph.D. from Yale in 1989,
and his Physics B.S. from MIT in 1978. Jim has publications
and patents in the areas of learning architectures, authoring
tools, student modeling, empirical studies of novice programmers,
cognitive science, and artificial intelligence.
Mohan Tanniru is Eller Professor and the MIS department head,
Eller College of Management, University of Arizona. He received
his Ph.D. in MIS from Northwestern University in 1978. Prior
to 2003, he coordinated and/or directed over 200 IT projects
with major companies such as GM, DaimlerChrysler, EDS, Lear,
Comerica and Compuware at Oakland University. He was on the
faculty of Syracuse University between 1982 and 1997. He has
published over 75 articles in journals, books and conference
proceedings. He has consulted with Proctor & Gamble, Carrier-
UTC, Bristol Myers Squibb, Tata Consultancy Services of INDIA,
and Tata Infotech.
Panel 2: Service-Based Computing Strategy & Planning
by IT Professionals
Moderator: Frank E. Ferrante, EIC IT Professional
Magazine
Panelists (alphabetical order):
- Arnold Bragg (RTI International)
- Ken Christensen (University of South Florida)
- Wayne Clark (Cisco Systems)
- Simon Liu (NIH/NLM)
- Joseph Williams (Microsoft)
- Liang-Jie Zhang (IBM)
Panel Theme:
The application and developments within the Computing and
Web Services field of technology from the perspective of academia,
government applications, and industry offer insight to all
into the market for future IT Professionals. By bringing together
this panel of experts from the various fields of endeavor,
the discussions provided are anticipating gaining insight
based on their individual perspectives of what each envision
as their organization's view of computing service developments
and offerings, the roles to be played in their operation,
where they view changes occurring that would enhance the perspective
for growth in the industry, and views as to what needs to
be offered to make computing services flourish in our world
of Information Technology.
To key question that presents itself to today's new growing
population enterprise oriented IT Professionals is "How
will the movement into the field of Computing Services affect
employment, performance within my organization, and long term
growth of the IT Professional field."
This panel will discuss each of their understanding of computing
services and its applications or developments under their
organizations and will then describe through their shared
discussions on how they view the sharing of knowledge will
impact business, employment, and support the state of health
of the currently weakened IT Professionals across our nation
and internationally They will describe their organizations
role in Computing Services and discuss the pros and cons of
today's steps being taken to expand the applicability of computing
services through their company perspectives.
Biographies
Moderator:
Frank E. Ferrante is EIC of IEEE Computer Society's IT Professional
Magazine. He serves as Associate Faculty of JHU's School of
Professional Studies in Business and Education, and as Executive
Partner within The College of William & Mary's Business
School. He is President of FEF Group, LLC supporting studies
in wireless network interoperability and security. He offers
over 40 years of telecommunications project engineering systems
experience with firms such as Northrop, MITRE, and Mitretek
Systems. He has an MS in Engineering and Public Policy from
Carnegie Mellon University, MS EE from Syracuse University,
and BS EE from Virginia Tech.
Panelists:
Dr. Arnold Bragg is a Principal Scientist in the Center for
Advanced Network Research at RTI International Inc., a non-profit
research and development institute with headquarters in Research
Triangle Park North Carolina. He has more than twenty years
experience designing, developing, and deploying computing
systems in the US, Latin America, Europe, and the Far East.
He received a PhD in Computer Engineering from North Carolina
State University in 1995, and has 50+ peer-reviewed publications
and five patents. He is a Senior Member of the IEEE, and serves
on a number of international technical committees.
Dr. Ken Christensen is an Associate Professor in the Department
of Computer Science and Engineering at the University of South
Florida. Ken received the Ph.D. in Electrical and Computer
Engineering from North Carolina State University in 1991.
His research and teaching interest is in performance evaluation
of computer networks. Before joining the faculty at USF, Ken
was an Advisory Engineer at IBM in the Research Triangle Park.
Ken has over sixty conference and journal publications and
thirteen U.S. patents. Ken is the LAN/WAN subject area editor
for IEEE ITPro magazine.
Wayne Clark is a senior network services architect at Cisco
Systems, Inc, in Research Triangle Park, NC. and serves as
an industry-recognized expert in corporate enterprise networking
having 28 years of experience with a number of leading networking
industry vendors such as Cisco Systems, 3M, and Memorex. Wayne
is a member of the IT Professional Magazine's Editorial Advisory
Board, has served as Technical Director of the APPI Forum;
founding member of SNA management WG for IETF; and currently
supports Cisco's grid computing and web services operations.
He has an MS in Computer Engineering from Santa Clara University,
and BS from Ohio State University in Computer and Information
Sciences.
Dr. Simon Liu is the Director of Information Systems at the
National Library of Medicine. He holds a Ph.D. degree in computer
science from George Washington University, an MBA degree from
University of Maryland, an MS in computer science from Indiana
University, and a Chief Information Officer certificate from
Carnegie Mellon University. Dr. Liu is an adjunct faculty
member of computer science department at the Whiting School
of Engineering, Johns Hopkins University. He is an editor
of IT Professional Magazine and the recipient of numerous
awards and honors.
Dr. Joseph Williams is the Senior Director of the Solutions
Architecture Group in Microsoft's Communications Sector business
unit. He is currently involved in a number of large-scale
media, mobility, and management projects around the world
that are on the cutting edge of SOA deployments. Dr. Williams
was previously the Chief Technology Strategist for Sun Microsystems'
software services consulting group. He was an associate professor
at Colorado State University and earned his Ph.D. from the
University of Texas.
Dr. Liang-Jie Zhang is research staff and founding chair
of the Services Computing Professional Interest Community
(PIC) at IBM T.J. Watson Research Center. He is a member of
Business Informatics with a focus on Service-Oriented Architecture
and Web services. He has filed more than 30 patent applications
in the areas of e-business, Web services, rich media, data
management, and information appliances, and has published
more than 80 technical papers in journals, book chapters and
conference proceedings. Dr. Zhang chairs IEEE Technical Committee
on Services Computing and editor-in-chief of International
Journal of Web Services Research (JWSR).
Panel 3: Quality of Manageability of Web Services
Moderator: Dejan S. Milojicic, HP Labs
Panelists (alphabetical order):
- Jin Hai (Huazhong University)
- Hemant Jain (University of Wisconsin - Milwaukee)
- Geng Lin (Cisco)
- Heather M. Kreger (IBM)
- William Vambenepe (HP)
Panel Theme:
Web Services has become a predominant paradigm in delivering
services to users. A number of standards and solutions have
paved the way to reliable and secure way of Web Services execution.
One area that still has not sufficiently matured is management
of Web Services. There are currently a couple of standards
that are being defined, such as Web Services Distributed Management
and Web Services Management. However, this is a complex problem,
encompassing dependencies on the underlying resources, dealing
with distributed services, their availability, scalability,
security, etc. Of particular concern is the automation of
management and cost of management.
This panel will present perspective of management of Web
Services from the IT perspective and from the user perspective.
Particular attention will be paid to the quality of manageability,
i.e. how is management expressed and enforced; how much can
it be automated; how can it be adapted to continuous changes
in the Web Services, underlying IT infrastructure, as well
as in the user needs and demands. Cost of management is directly
proportional to quality of management and it is usually deciding
factor in choosing between existing solutions. If the Web
Services community can make management of Web services right,
it will significantly reduce the cost of ownership, improve
the user experience, and enable new opportunities for delivering
services in years to come.
Biographies
Moderator
Dejan S. Milojicic is a senior scientist and a project manager
of HP Labs since September 1998. He has been active in the
IEEE Technical Activities Board. He received his B.S. and
M.S. degrees in Electrical Engineering, University of Belgrade,
Yugoslavia, and his PhD from University of Kaiserslautern,
Germany. He spent 8 years in the scientific institute "Mihajlo
Pupin", Belgrade, researching and developing operating
systems. He was a member of the OSF Research Institute, where
he developed concurrent remote task creation for the Mach
microkernel. His research interests focus on migration and
agents, distributed systems, operating systems, and load balancing.
Panelists
Hai Jin is a Professor of Computer Science and Engineering
at the Huazhong University of Science and Technology (HUST)
in China. He received his Ph.D. in computer engineering from
HUST in 1994. He worked for the University of Hong Kong, and
as a visiting scholar at the University of Southern California.
He is the chief scientist of the largest grid computing project,
ChinaGrid, in China. He served as program committee for more
than 70 conferences. He co-authored four books and over 150
research papers. His research interests include clusters,
grids, and p2p-computing; network storage and security; and
high assurance computing.
Hemant Jain is Wisconsin Distinguished & Tata Consultancy
Services Professor of Management Information System. Prof.
Jain holds a Ph. D. in Information System from Lehigh University
and a M. Tech. in Industrial Engineering from I.I.T. (India).
He has published over 50 articles in leading journals and
over 40 papers in referred conference proceedings. Prof. Jain
is associate editor of several major journals and is on the
board of Steering Committee of IEEE Technical Committee on
Services Computing and is a member of Service, Systems and
Organizations Technical Committee of the IEEE SMC Society.
He was the program co-chair of ICWS'04.
William Vambenepe is a Senior Architect in the Office of
the CTO of HP's Management Software Business where his work
focuses on creating the management infrastructure for the
Adaptive Enterprise. In addition to internal architecture
work, William represents HP in several standards group relevant
to Web services and management, including the OASIS WS-Notification
technical committee which he co-chairs and the OASIS WSDM
technical committee where he is the editor of the MUWS (Management
Using Web Services) specification, an OASIS standard.
Heather Kreger is a lead architect for Web Services and Management
in the Standards and Emerging Technologies area. She is currently
co-lead of the OASIS Web Services Distributed Management Technical
Committee and member of several related DMTF Work Groups.
Heather was IBM’s representative to the W3C Web Services
Architecture Working Group as well as co-lead of JSR109 that
specifies web services deployment in J2EE environments and
a contributor to the Java Management Extensions (JMX) specification.
Heather is also the author of numerous articles on Web services
and of her book “Java and JMX, Building Manageable Systems”.
Geng Lin is a Director of Engineering at Cisco Systems. He
holds a Ph.D. degree in Computer Science from University of
British Columbia. Dr. Lin is a researcher as well as an R&D
leader in the areas of network-aware algorithms and applications.
Currently he leads a R&D team of 120 staff members in
four countries developing large scale network-aware middleware
applications. Dr. Lin publishes and speaks regularly at technical
conferences and industry trade shows. He delivered tutorials
at IEEE/IFIP NOMS and ICETE on network manageability. He servers
or has served on editorial boards of JNSM and JWSR.
Panel 4: Experiences with Service Computing- a view from
the Business World
Moderator: Ephraim Feig, Kintera Inc., USA
Panelists (alphabetical order):
- Ali Arsanjani (IBM Global Services)
- Cesar A Gonzales (IBM Fellow, IBM Research)
- Zhiwei Xu (Institute of Computing Technology, CAS)
- Jia Zhang (BEA Systems)
Panel Theme:
Services now account for more than half of the U.S. economy.
"Services Computing has become a cross-discipline that
covers the science and technology of Services Innovation Research,
which leverages IT and computing technology to model, create,
and manage business solutions, scientific applications, as
well as modernized services. The underneath technology suite
includes Web services and service-oriented architecture (SOA),
business consulting methodology and utilities, business process
modeling, transformation and integration." (http://tab.computer.org/tcsc)
The goal of Services Computing is to enable IT services and
computing technology to perform business services more efficiently
and effectively. In this panel, we would like to share our
experiences with Services Computing from the business perspective.
Biographies
Moderator
Ephraim Feig, Ph.D., is Chief Technology Officer and Chief
Marketing Officer of Kintera, Inc. Prior to joining Kintera,
Dr. Feig was employed at IBM from 1980 until 2000, where he
most recently held the positions of Program Director of Emerging
Technologies in the Research Division and Program Director
of Media Platforms in the Internet Division. Dr. Feig was
elected Fellow of the Institute of Electrical and Electronics
Engineers for his technical contributions in the field of
signal processing and has been issued 22 patents and has more
than 20 patent applications pending. Dr. Feig has published
more than 100 technical articles in journals and conference
proceedings. Dr. Feig has served as an adjunct professor at
several universities, including Columbia University, The City
College of New York and New York Polytechnic Institute. He
is an executive committee member of the IEEE Computer Society
Technical Committee on Services Computing.
Panelists
Ali Arsanjani is a Senior Consulting I/T Architect and Chief
Architect in the SOA and Web service Center of Excellence
in IBM Global Services, USA. He has 22 years of experience
in software development and architecture . He holds a PhD
in Computer Science from DeMontefort University and his areas
of expertise include patterns, component-based and service-oriented
software architecture and methods. He has written extensively
on patterns, service-oriented architecture, component-based
development and integration, business rules and dynamically
re-configurable software architecture.
Zhiwei Xu is a Deputy Director of Institute of Computing
Technology, Chinese Academy of Science. He led the development
of China's first national computational grid, and was chief
architect of Dawning superservers, which, as reported in the
journal Science, were instrumental in helping bio-scientists
to discover the draft sequence of rice genome. Prof. Dr. Xu
is the editor-in-chief of the Journal of Computer Research
and Development and an associate editor of the Journal of
Grid Computing.
Cesar Gonzales is an IBM Fellow and the research electronics
industry executive, responsible for all interactions between
IBM's worldwide research labs and our electronics industry
executives and clients. He is an expert in image and video
processing and compression; his experience spans the development
of algorithms, chip and system architectures, and multimedia
applications. He is a co-inventor of various patented still-frame
and motion video compression techniques that IBM contributed
to the JPEG and MPEG international standards and the DVD patent
pool. Cesar has received multiple external and internal awards,
including a corporate-level award for his leadership in developing
IBM's MPEG-based encoders and system-on-a-chip set top box
products. In June of 1998, Cesar was named an IBM Fellow.
He is also a Fellow of the Institute of Electrical and Electronics
Engineers (IEEE). He has served as editor of IEEE Transactions
for Circuits and Systems for Video Technology and is currently
on the editorial board of ACM's Computers in Entertainment.
He also served as the US head of delegation to the ISO MPEG
standards and has received an Outstanding Technical Achievement
awards from the Hispanic Engineers Technical Achievements
Awards conference.
Dr. Jia Zhang is a Senior Consultant with BEA Systems, also
a Guest Scientist of National Institute of Standards and Technology
(NIST). Prior to joining BEA, she was an Assistant Professor
in Northern Illinois University. She has published about 60
technical papers in journals, book chapters, and conference
proceedings. Dr. Zhang is serving as Associate Editor of International
Journal of Web Services Research (JWSR).
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