32nd Annual IEEE International Computer Software and Applications Conference

Turku, Finland, July 28 - August 1, 2008
dddddddddddCo-located with IPSJ/IEEE SAINT 2008


The 1st IEEE International Workshop on
Barriers towards INternet-Driven Information Services (BINDIS 2008)




Service sector accounts for more than 70% of the global GDP. Yet, this sector is still lagging behind some other industry sectors, such as manufacturing, in terms of the overall productivity. The advent of internet shortens the distance between service providers and service consumers, which drives service sector closer to manufacturing sector. Coupled with ever-increasing computing power, the Internet is brewing a new wave of business and technical models across the chain of service creation, marketing, delivery and support that hold the promises to boost the productivity in the service sector.

Existing research and development work on information services mainly focuses on extending the geographical reach of the services. However, enough attention has not been paid to addressing the full end-to-end cycles of these services. For examples:

How do we gather information from a variety of sources that could be created independently?

How can customers find the services they need without special knowledge on products or services?

How can service providers reduce cost of operation while maintaining effective services for customers?

To answer these questions, we need to address the fundamental issues in the service chain that form the barriers towards a more effective and efficient service flow. International standards and practice in the related areas need to be examined, based on which opportunities are to be identified to make an improvement.

The workshop will act as a unique forum to

  • Identify key barriers towards information services over the Internet,
  • Provide catalyst to formulate innovative solutions for information services,
  • Define future research agenda that helps to boost productivity in the service industry using ICT.




The workshop will bring together researchers and practitioners to share research results, advances and practical experience related to internet-driven information services, with focus on tackling barriers towards maintainability, interoperability, comprehensibility and usability, in order to extend the reach and uses of services over the Internet in a cost-effective way. Topics of interest include, but are not limited to:

  • Software as a service;
  • Software repository and reuse;
  • Service-oriented architecture;
  • Yellow pages and online service directory;
  • Product & service classification standards;
  • Information search, ontology management and matchmaking;
  • Automated customer service;Workflow and supply chain management;
  • Novel internet-driven software and information services.




Xiaochun Cheng, Middlesex University, UK
Sandeep Karamongikar, Infosys Technologies, India
Udo Kruschwitz, Essex University, UK
Yang Li, British Telecom, UK
Xiaodong Liu, Napier University, UK
William Song, Durham University, UK
Nick Webb, State University of New York, USA
Chunxiao Xing, Tsinghua University, China
Kun Yang, Essex University, UK
Jijiang Yang, Tsinghua University, China
Yong Zhang, Tsinghua University, China
Xiaoyan Zhu, Tsinghua University, China




Mar. 6, 2008 (extended)

Workshop paper submission due

April 7, 2008

Workshop paper notification (electronic)

April 30, 2008

All final manuscript and author pre-registration due




Papers must be submitted electronically via the BINDIS 2008 Submission Page  Please follow the instructions posted on the web site. The format of submitted papers should follow the guidelines for IEEE conference proceedings, i.e., 8.5" x 11", Two-Column Format (PDF, DOC); Layout Guide (PDF, DOC). The paper should not exceed 4000 words or 6 pages in IEEE paper format including all figures, tables, and references. Any problem, please contact the workshop chair

All papers will be reviewed by the program committee according to its originality, significance, correctness, presentation and relevance. We also encourage authors to present position papers on practical studies and experiments, critique of existing work, emerging issues, and novel ideas under development. Papers can be submitted as either regular papers, short papers, or fast abstracts. Acceptance and final category depends on reviewer feedback.

Accepted papers or fast abstracts will be published in the workshop proceedings of the 32nd IEEE Computer Software and Applications Conference (COMPSAC 2008). At least one of the authors of each accepted paper or fast abstract must register as a participant of the workshop to have the paper or fast abstract published in the proceedings. Please note the following page limits:

- Regular paper: 6 pages. up to 2 extra pages for no more than 8 pages in total. Note that there is a 250 USD charge per extra page to complete the paper registration.

- Short paper: 4 pages; no extra pages allowed.

- Fast abstract: 2 pages; no extra page allowed.

- Keynote/Invited paper: if approved/applicable. No more than 6 pages.

- Panel description and position statement: ONE page. No extra page allowed.

It should be noted that all IEEE COMPSAC conference proceedings are published by IEEE Computer Society Conference Publishing Services (CPS). All CPS Publications are captured in the online IEEE Digital Library, and professionally indexed through INSPEC and EI Index (Elsevier's Engineering Information Index).


Workshop Format


The workshop will be organised into sessions for

  • Accepted workshop paper presentations,
  • Keynote talks, in the areas of natural language processing, software engineering and knowledge engineering,
  • Panel discussions, to define future research agenda in tackling barriers towards internet-driven information services.





Yang Li
Group Chief Technology Office
British Telecom
London, UK

Xiaodong Liu
of Computing
Napier University
Edinburgh, UK






For BINDIS'08, please contact the Workshop Organizers.
For COMPSAC, please visit