WELCOME to COMPSAC 2009 !
33rd Annual IEEE
International Computer Software and Applications Conference
The Second IEEE
International Workshop on
IN CONJUNCTION WITH COMPSAC 2009
GOAL OF THE WORKSHOP
Service sector forms a growing portion of world economy, accounting at the moment under 50% and around 70% of the total value adds in the developing and developed countries, respectively. Yet, this sector is still lagging behind other industry sectors, such as manufacturing, in terms of overall productivity. The advent of the Internet shortens the distance between service providers and service consumers which, coupled with the ever-increasing computing power, has become a key driver in brewing a new wave of business and technical models, promising to boost the productivity in the service sector.
End-to-End (E2E) service cycle covers stages of service creation, marketing,
delivery and management. It is only recently that the importance of examining
the scale, complexity and interdependence of service systems, in the lights of
globalisation, demographic changes and technology developments, have been
highlighted, calling for actions from education, research, business and
government alike. A first symposium on “Service Science, Management and
Engineering” and a first international conference on service science were held
Service science is still in its infancy, existing main driving forces in this area are from traditional hardware and software vendors who, while possessing tremendous knowledge and experience in computing, are restricted in the width and depth of visions in service applications. This workshop intends to fill the gap; in particular, it focuses on the fundamental issues in the service sector that are the major barriers towards more efficient and effective service flows over the Internet. Some exemplar questions to answer are:
· How to implement customers’ functional and non-functional requirements in a cost-effective way?
· How to maximise the reach of services to potential customers by spending least effort?
· How do we gather information from a variety of sources that could be created independently?
· How can customers find the services they need without special knowledge on products or services?
· How to determine optimal service-level agreements based on actual enterprise resources and to control their compliances?
Following the successful
running of BINDIS’08 that was held in
The workshop will act as a unique forum to
· Identify key barriers towards efficient and effective service flows over the Internet,
· Provide catalyst to formulate innovative solutions for improved service flows,
· Define future research agenda that helps to boost productivity in the service industry via ICT.
THEME AND SCOPE OF THE WORKSHOP
The workshop will bring together researchers and practitioners to share research results, advances and practical experience related to internet-driven information services, with focus on tackling barriers towards maintainability, interoperability, comprehensibility, usability, controllability and sustainability, in order to extend the reach and uses of services over the Internet in a cost-effective way. Topics of interest include, but are not limited to:
· Service creation
o Software as a service
o Software repository and reuse
o Service oriented architecture, analysis and design
o Service conceptual modelling, composition and orchestration
· Service marketing
o Market detection and segmentation
o Demand forecasting and resource planning
o Service directory, semantics, pragmatics, markup and matchup
o Economic models for service market
· Service delivery and management
o Service-level agreement and optimisation
o Automated customer service
o Workflow and service chain management
o Green computing and facilities management
· Industrial service applications
o Hospitality, professional services, outsourcing, public services, etc.
Tang Loon Ching, National
Jen-Yao Chung, IBM
Raymond P. Fisk,
Genady Grabarnik, IBM
Sandeep Karamongikar, Infosys Technologies, India
Yang Li, BT
William Song, Durham University, UK
(To be completed)
March 31, 2009 (New) Deadline for paper submission
April 15, 2009 Decision notification (electronic)
April 30, 2009 Camera-ready copy and author registration due
SUBMISSION AND REVIEW
Original papers will be considered. All submitted papers will be reviewed by the program committee according to its originality, significance, correctness, presentation, and relevance. We encourage authors to present position papers on practical studies and experiments, critiques of existing work, emerging issues, and novel ideas under development.
Both draft and camera-ready papers must be submitted electronically via the BINDIS 2009 Submission Page. Manuscripts will be limited to six pages for regular/invited paper, four pages for short paper, two pages for fast abstract and position statement including all figures, tables, and references. Extra page charges apply. Please consult COMPSAC Paper Submission page for proper naming convention. The format of submitted papers must follow the IEEE conference proceedings guidelines (i.e., 8.5" x 11", Two-Column Format (PDF, DOC); Layout Guide (PDF, DOC)).
All accepted papers will be published in the electronic conference proceedings by the IEEE Computer Society, indexed through INSPEC and EI Index (Elsevier's Engineering Information Index), and automatically included in the IEEE Digital Library. At least one of the authors of each accepted paper must register as a full participant of COMPSAC for the paper to be included in the proceedings. Each accepted paper must be presented in person by an author.
Authors of a selection of best papers from BINDIS 2009 will also be invited to submit extended versions of the papers to a special issue of a major international journal.
The workshop will be organised into sessions for
· Accepted workshop paper presentations,
· Keynote speeches, in the areas of service science, software engineering and artificial intelligence,
· Panel discussions, to define future research agenda in tackling barriers towards internet-driven information services.
Workshop and Program Chair
Principal Researcher – Service Science & Systems
Innovate, British Telecom plc,
For BINDIS'09, please contact the Workshop Organizers or visit its website: http://conferences.computer.org/compsac/2009/workshops/BINDIS2009CFP.htm
For COMPSAC, please visit http://conferences.computer.org/compsac/2009/