The First IEEE SERVICES Workshop on Opportunities and Risks for Financial Services: New Advances in FinTech

The First IEEE SERVICES Workshop on Opportunities and Risks for Financial Services: New Advances in FinTech
Call for Papers

Workshop Chairs

Stefania Marrara (
Antonia Azzini (

Workshop Program Chair

Mirjana Pejic Bach (

Lead Workshop Organizer

Amir Topalovic (

For general questions about this workshop, please contact any of the organizers.

Description & Scope

In the last years, the term Financial Technology (FinTech) has been adopted in order to describe a wide range of services, aided by several financial technologies, for different types of organizations, which mainly address the advancement of quality of financial products and services supported by Information Technology (IT) applications. FinTech has become important due to several important factors, ranging from technical advancement, enterprises innovation, the need for reducing costs, to improving the relationship with the customers. The high speed at which FinTech has been adopted caused a great challenge, due to the multidisciplinarity, advanced usage of integrated platforms, and increase in the demand for such services. Today, FinTech innovations include financial services as well as information technology, and cover all areas of banking intermediation, and financial: from crowd-funding and peer-to-peer lending to payment services (e.g. instant payment), from virtual currencies (e.g. Bitcoin) to consulting services (e.g. roboadvisor), as well as technologies for the decentralised validation of transactions (e.g. Blockchain), biometric identification (e.g. using fingerprint, retina facial recognition), and to support the delivery of services (e.g. with utilization of cloud computing and big data). FinTech is present in numerous banking and financial services markets. For example, it allows the entry of technological start-ups and of the giants of the information and social media technology (Google, Apple, Facebook, Amazon, Alibaba), but it also allows a strategic response from the companies already present in the financial sector. In this context, IEEE Services 2019 is a natural environment where scientists can meet and discuss how they can offer new tools and techniques to serve finance and banks. As a community, we have the potential to be a crucial voice in the Financial Services environment.

This Workshop aims at opening a new insight in a hot topic for both research and industry. In this session on Services in FinTech, our aim is to gather industry and academia with respect to the applications of services technology in this important arena. The main topics will help discussing services successes and failures, as well as identify the vast unrealized potential of technology in several specialized areas of financial decision making. Topics include analysis of financial condition, business failure prediction, debt risk assessment, security market applications, and approaches to financial forecasting and regulation. The challenges associated with applying machine learning and other technologies to the financial domain are numerous and multifaceted.

Topics may include any new technology application to the following domains:

  • Accounting & Finance
  • Business Lending & Financing
  • Capital Markets & Institutional Lending
  • Core Banking & Infrastructure
  • Credit Score & Analytics
  • Digital Banking
  • Financial Services & Automation
  • General Lending & Marketplace
  • Insurance
  • Mobile Wallets & Remittances
  • Mortgage Lending
  • Payments Processing & Networking
  • Payroll & Benefits
  • Personal Finance & Savings
  • Point-of-Sale & Personal Lending
  • Real Estate Investing
  • Regulatory & Compliance
  • Retail Investing & Secondary Markets
  • Wealth Management
  • Other topics regarding Finance and Banks


We call for original and unpublished papers no longer than 6 pages (up to 2 additional pages may be purchased subject to approval by the Publication Chair.). All papers will be reviewed with a minimum of 3 good-quality reviews per paper. The manuscripts should be formatted in standard IEEE camera-ready format (double-column, 10-pt font) and be submitted as PDF files (formatted for 8.5x11-inch paper).

The submission URL is:

Authors wishing to submit a paper to this workshop must select the track entitled IEEE SERVICES Workshop on Opportunities and Risks for Financial Services in order to be considered.

Important Dates

Paper Submission Deadline: Extended to April 22
Notification to Author: May 1, 2019
Camera-ready & Registration: May 15, 2019

Program Committee

Antonia Azzini, C2T
Mirjana Pejić Bach, University of Zagreb
Sylvio Barbon, Universidade Estadual de Londrina
Ilaria Bordino, UniCredit R&D
Paolo Ceravolo, University of Milan
Carl K. Chang, Iowa State University
BB Gupta, NIT Kurukshetra
Stefania Marrara, C2T
Silvia Muzzioli, University of Modena and Reggio Emilia
Katsunori Oyama, Nihon University
Stephan Reiff-Marganiec, University of Leicester
Amir Topalovic, C2T
João Varajão, University of Minho
Marco Viviani, Università degli Studi di Milano-Bicocca - DISCo
Shangguang Wang, BUPT
Jingwei Yang, California State University-Sacramento