The 4th International Workshop on Service-Oriented Knowledge Management and
Business Intelligence (SOKMBI'10)
(November 10-12, 2010, Shanghai, China, in conjunction with ICEBE 2010)
Knowledge management (KM) has been proven to be a key to service excellence
and success in traditional service industries. The global economy and
enterprises are evolving to become service-oriented, and many new e-services are
emerging. To address the growing complexity of the service sector at the Age of
Information and Communication, traditional KM research and practices have to be
extended and adapted, particularly aiming at effective learning, application,
and management of new knowledge. On the other hand, the Service-Oriented
Architecture (SOA) provides new opportunities and challenges for knowledge and
learning processes, such as integration and outsourcing.
One key source of knowledge comes from Business intelligence (BI) while
knowledge provides the basis of further analysis for intelligence. BI is
evolving: from the traditional data-and-analysis exercise for supporting
management decisions to an integral part of business processes, providing
analytics for a wide range of users across organizations. In this end, we merge
SOKM with the International Workshop on Business Intelligence Methodologies and
Applications (BIMA), in order to form a stronger forum with more participation
and cross-disciplinary work.
Today the creation, operation, and evolution of such research and practice
raise concerns that range from high-level requirements and policy modeling
through to the deployment of specific implementation technologies and paradigms,
and involve a wide (and ever-growing) range of methodologies, tools, and
technologies. They also cover a broad spectrum of vertical domains, industry
segments, government and public services, from electronic and mobile commerce to
real-time applications for extended enterprises and virtual communities.
This workshop intentionally seeks scientists, engineers, educators, industry
people, policy makers, decision makers, and others who have insight, vision, and
understanding of the big challenges in SOKMBI. This event also aims at helping
in communicating and disseminating relevant recent research across disciplines,
cultures, and communities. Topics include but not limited to:
- Principles, theories, and challenges of SOKMBI
- Strategies, modeling, and requirements engineering for SOKMBI
- Architectures, implementations, and deployment of SOKMBI
- Cultural and economic issues in SOKMBI
- Knowledge and learning for emerging services and service innovations
- Inter- and Intra enterprise knowledge integration and engineering
- Processes management and service outsourcing issues
- Knowledge-based decision models and decision support systems for service provision
- Web services and semantic support for knowledge, learning, and BI
- Agent based technologies and logic for service knowledge and learning
- Virtual organizations and communities for SOKMBI
- Trust, reputation, security, risk, and privacy issues
- Service marketing, data mining, and relationship management
- Machine learning and cybernetics for service provision and management
- Automatic and semi-automatic services contract generation and management
- Platforms for on-demand and mobile SOKMBI
- Cloud computing and utility computing for SOKMBI
- Solutions for small-to-medium enterprises (e.g., SaaS)
- Customer behavior analysis and collaborative filtering
- Collaborative notion of intelligence
- Market/collective intelligence from social media
- Social and collaborative tools
- Organizational BI and collaborative business
- Adoption and diffusion issues
- Intangible / intellectural vs tangible assets management
- Digital business ecosystems
Papers must be submitted electronically via the SOKMBI'10 Paper Submission
Site (https://www.easychair.org/login.cgi?conf=sokmbi10).
The format of submitted papers should follow the guidelines for the IEEE
conference proceedings, limited to 6 pages. All papers will be peer reviewed by
at least three reviewers. Accepted papers will be published in the workshop
proceedings of the ICEBE 2010 by the IEEE CS Press. At least one of the authors
of each accepted paper must register as a full participant of the workshop to
have the paper published in the proceedings.
Once accepted, please carefully check and improve your paper according to the
provided comments. Selected best papers will be invited to create an extended
version and submit to the
International
Journal of Systems and Service-Oriented Engineering (IJSSOE). Please
register and submit papers in PDF format through the EasyChair Website:
URL:
https://www.easychair.org/login.cgi?conf=sokmbi10
- IMPORTANT DATES
- Abstract registration deadline: June 22, 2010
- Paper submission: July 6, 2010
- Notification of acceptance: July 22, 2010
- Camera-ready paper submission: August 5, 2010
- WORKSHOP CHAIRS
- Dickson K.W. Chiu, Dickson Computer Systems, Hong Kong
- Raymond Y.K. Lau, City University of Hong Kong, Hong Kong
- William Cheung, Baptist University of Hong Kong, Hong Kong
- Achim Karduck, Furtwangen University, Germany
- WORKSHOP PROGRAM COMMITTEE (to be confirmed)
, NICTA,
Australia
Robert Biuk-Aghai ,
University of Macau, China
Elizabeth Chang ,
Curtin University of Technology, Australia
Samuel P. M. Choi , The
Open University of Hong Kong
Ernesto Damiani ,
University of Milan, Italy
Casey Fung , Boeing
Phantom Works, USA
Michael Ho , City
University of Hong Kong
Haiyang Hu , Zhejiang
Gongshang University, China
Wendy Hui , University
of Nottingham Ningbo, China
Edward Hung , Hong Kong
Polytechnic University
Patrick C. K. Hung ,
University of Ontario Institute of Technology, Canada
Farookh Hussain ,
Curtin University of Technology, Australia
Jun-Jang Jeng , IBM
T.J. Watson, USA
Magdy Kabeil ,
University of Sharjah, UAE
Eleanna Kafeza , Athens
University of Economics and Commerce, Greece
Mohamed Khalifa , Abu
Dhabi University, UAE
Ron C. W. Kwok , City
University of Hong Kong
P. Radha Krishna ,
Infosys Technologies Ltd.
Thomas Y. Kwok , IBM
Research, USA
Elaine Lawrence ,
University of Technology Sydney, Australia
Fion S. Lee , Hong Kong
Baptist University, Hong Kong, China
Ho-fung Leung , Chinese
University of Hong Kong
Yuefeng Li , Queensland
University of Technology, Australia
Fu-ren Lin , National
Tsing Hua University, Taiwan
Seng W. Loke , La Trobe
University, Australia
Huiye Ma , Centrum voor
Wiskunde en Informatica, The Netherlands
Zakaria Maamar ,
National ICT, Zayed University, U.A.E.
Wolfgang Maass ,
University of Furtwangen, Germany
Alfredo Milani ,
University of Perugia, Italy
Richi Nayak ,
Queensland University of Technology, Australia
Herve Pingaud , Ecole
des Mines d'Albi-Carmaux, France
Dumitru Roman , DERI
Innsbruck, Austria
Waltraut Ritter ,
Knowledge Management Forum, Hong Kong, China
Jennifer Sampson ,
NICTA, Australia
Susumu Shirayama ,
University of Tokyo, Japan
Dawei Song , Robert
Gordon University, U.K.
Yain-Whar Si ,
University of Macau, Macau
Choon Ling Sia , City
University of Hong Kong, China
Miguel-Angel Sicilia ,
University of Alcala,Spain
Amadou Sienou , Ecole
des Mines d'Albi-Carmaux, France
Katarina Stanoevska ,
University of St. Gallen, Switzerland
Fritz Steimer ,
University of Furtwangen, Germany
Chuan Hoo Tan , City
University of Hong Kong, China
Christian Wagner , City
University of Hong Kong, China
Maggie M. Wang ,
University of Hong Kong, Hong Kong
Man-Leung Wong ,
Lingnan University, Hong Kong
Maolin Tang ,
Queensland University of Technology, Australia
Raymond Wong , National
ICT, Australia
Yue Xu , Queensland
University of Technology, Australia
Benjamin Yen ,
University of Hong Kong
Man Lung Yiu , Aalborg
University, Denmark
Jia Zhang , Northern
Illinois University, USA
Junni Zhang , Peking
University, China
Yi Zhuang, Zhejiang Gongshang
University, China
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