Services account for a major part of the IT industry today. Companies increasingly like to focus on their core expertise area and use IT services to address all their peripheral needs. Services Computing is a new science which aims to study and better understand the foundations of this highly popular industry. It covers the science and technology of leveraging computing and information technology to model, create, operate, and manage business services. Like its predecessors, SCC 2020 will contribute in building the pillars of this important science and shaping the future of Services Computing.
Services Computing currently shapes the thinking of business modeling, business consulting, solution creation, service delivery, and software architecture design, development and deployment. The global nature of Services Computing leads to many opportunities and challenges and creates a new networked economic structure for supporting different business models. SCC 2020 will help in bridging the gap between business services and information technology by driving research in technologies such as service-oriented architecture (SOA), business process integration and management, service engineering, cloud computing and Web 2.0.