2021 IEEE SERVICES - 1st IEEE International Workshop on Internet of Services (IWIOS)

IWIOS - Technical Program

Call for Papers

The cloud, the Internet of Things (IoT), and various virtualization technologies have sharply increased the number of available services. Services are flourishing drastically both on the Internet and in the real world, including Web APIs, IoT services, O2O services, cloud and edge services, and so on. Additionally, services have become much more interconnected to facilitate transboundary business collaboration to create and deliver distinct new values to customers. Many researchers have focused on this new phenomenon and have invented various new terms for it, such as “Internet of Services”, “Big Services”, and “Crossover Services”. All of these terms are used to describe complicated service ecosystem phenomena.

As a new phenomenon that has quickly dominated many modern service industries but lacks sufficient theoretical foundations and a complete technical stack, Internet of Services and service ecosystems have drawn considerable attention from the academic community of Services Computing in recent years. It is necessary to keep continuous research on fundamental theories, reference architectures, business and technical metrics, models and modeling approaches, construction and customization methods, technical infrastructure and platforms, run-time quality assurance of IoS, and the applications of various emerging technologies (such as AI, blockchain, cloud, edge, and big data) into IoS. Besides, real-world practices of IoS in a variety of business domains are hot topics in service industries.

IEEE IWIOS 2021 aims to bring together scholars and students, researchers and managers of Internet of Services and service ecosystem related areas and industries for intellectual exchanges, research cooperation, education and professional development. IWIOS 2021 features a unique mix of academic, industrial, and cross-discipline topics, and provides a platform for the presentation and exchange of research results and practical experiences. Researchers from computer science, software engineering, business and economics, operation research, and social computing, especially with research topics such as service collaboration, service convergence, service composition, transboundary service innovation, and service standardization, are sincerely welcome to submit your papers to the workshop. Industry practitioners who work on integrated service solution design, development and delivery in various domains, such as healthcare, logistics, transportation, and many sharing economy service sectors, are welcome, too.

Technical issues that will be the focus of the workshop include:

  • Fundamental theory of Internet of Services
  • Service ecosystems theories
  • Reference architecture of Internet of Services
  • Value chain and value network modeling, analysis and optimization in Internet of Services
  • Business and technical metrics of Internet of Services
  • Formation and evolution of Internet of Services
  • Service resource virtualization, standardization, aggregation, and provision
  • Service trading in Internet of Services
  • New models and modeling approaches for Internet of Services
  • Requirement engineering for Internet of Services
  • Customer requirement elicitation for IoS customization
  • Engineering methodology for developing Internet of Services
  • Knowledge graphs for semantics interoperability of Internet of Services
  • Technical infrastructure and platforms of Internet of Services
  • Run-time quality/performance monitoring, evaluation and optimization of IoS
  • Intelligent service delivery channels of IoS
  • Dynamic reconfiguration and evolution of IoS solutions
  • The integration of IoT and IoS
  • Intelligent decision-making technologies in Internet of Services
  • Security, privacy and blockchain technologies in Internet of Services
  • Cloud and edge computing in Internet of Services
  • Data governance and analytics in Internet of Services
  • Applications, case studies and benchmarks of Internet of Services


We call for original and unpublished papers no longer than 6 pages (up to 2 additional pages may be purchased subject to approval by the Publication Chair.). All papers will be reviewed with a minimum of 3 good-quality reviews per paper. The manuscripts should be formatted in standard IEEE camera-ready format (double-column, 10-pt font) and be submitted as PDF files (formatted for 8.5x11-inch paper). The submission URL is:


Authors wishing to submit a paper to this workshop must select the track entitled “IEEE SERVICES Workshop on Internet of Services (IWIOS)” in order to be considered.


Accepted papers of the workshop will be included in the Congress proceedings and published in IEEE Xplore.

Important Dates

Workshop paper submission deadline: 20 June 2021
Notification to authors: 5 July 2021
Camera-ready and registration due: 15 July 2021


General Chairs
Carl K. Chang, Iowa State University
Xiaofei Xu, Harbin Institute of Technology
Jianwei Yin, Zhejiang University

Program Chairs:
Michael Q. Sheng, Macquarie University
Zhongjie Wang, Harbin Institute of Technology

Program Committee
Luciano Baresi, Politecnico di Milano
Guadalupe Ortiz Bellot, University of Cadiz
Shizhan Chen, Tianjin University
Shuiguang Deng, Zhejiang University
Yushun Fan, Tsinghua University
Zhiyong Feng, Tianjin University
Kenneth K Fletcher, University of Massachusetts Boston
Yanbo Han, North China University of Technology
Ting He, University of Birmingham
Shuangxi Huang, Tsinghua University
Bing Li, Wuhan University
Weiping Li, Peking University
Xiaoping Li, Southeast University
Xuanzhe Liu, Peking University
Shiyong Lu, Wayne State University
Zakaria Maamar, Zayed University
Stephan Reiff-Marganiec, University of Derby
Farouk Toumani, Université Clermont Auvergne
Christoph Treude, University of Adelaide
Zhiying Tu, Harbin Institute of Technology
Shangguang Wang, Beijing University of Post and Telecommunications
Guiling Wang, North China University of Technology
Xianzhi Wang, University of Technology Sydney
Yan Wang, Mcquarie University
Junhao Wen, Chongqing University
Guido Wirtz, University of Bamberg
Lina Yao, The University of New South Wales
Liang Zhang, Fudan University
Yixue Zhao, University of Massachusetts Amherst
Zibin Zheng, Sun Yat-Sen University


For general questions about this workshop, please contact:
Zhiying Tu, Harbin Institute of Technology, tzy_hit@hit.edu.cn
Guiling Wang, North China University of Technology,wangguiling@ncut.edu.cn